Terms of Service
Effective Date: June 2026
1. Our Service Scope
By scheduling a service call through our platform or over the phone, you agree to provide an accurate description of your purifier issue and a valid address in Chennai. Our service visits are carried out personally by trained specialists.
2. Upfront, Honest Costs
We do not hide extra fees or surprise you with random charges. After checking your water purifier’s condition and testing your water’s TDS parameters on-site, we quote a clear price for parts and labor before starting any actual work.
3. Parts & Support Guarantees
All replacement booster pumps, adapters, and high-rejection membranes are covered by clear, brand-compatible warranties. These quality promises apply as long as the machine is operated normally under normal voltage limits and handles standard ground water loads.
4. Local Disputes
We aim to solve any service issue smoothly and amicably through direct communication. For any legal matters, our operations follow standard Indian regulations and are addressed inside the local courts of Chennai, Tamil Nadu.
